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Return & Refund Policy

 

RETURN POLICY – PRODUCT RESTRICTIONS

Downloadable products are not eligible for refund or exchange. Please double check your size, email address and order before submitting. Make sure to save your files as lost or deleted files will not be resent. Make sure you have the necessary equipment and software needed for viewing, printing and cutting all the printables prior to purchase. If we make a mistake in your order, we’ll do our best to correct it as soon as possible.

 

ADDITIONAL QUESTIONS?

If you have any questions please contact us at shop@papelypastel.com and we will do our best to answer you within 24 hours.